Fiche d'exercices Cabinet Action — 3 activites progressives
Completez avec l'expression la plus appropriee parmi : my pleasure, no problem, happy to help, don't mention it, no worries, you're welcome
Pour chaque situation, indiquez quelle expression est la plus appropriee.
| Situation | Option A | Option B | Votre choix |
|---|---|---|---|
| Email a un directeur | No worries | My pleasure | |
| SMS a un ami | I'm delighted to assist | Sure, anytime | |
| Service client hotel | You got it | It's my pleasure | |
| Collegue au bureau | Of course | With pleasure | |
| Reponse a un inconnu | You bet | You're welcome | |
| Chat en ligne | Not at all | No problem |
Identifiez l'erreur dans chaque phrase et corrigez-la.
Exercice 1 : 1. My pleasure 2. No problem 3. Don't mention it 4. You're welcome 5. Happy to help 6. My pleasure
Exercice 2 : 1. B (My pleasure) 2. B (Sure, anytime) 3. B (It's my pleasure) 4. A (Of course) 5. B (You're welcome) 6. B (No problem)
Exercice 3 : 1. Don't mention it / It's no trouble 2. You're welcome 3. My pleasure (email formel) 4. You're welcome / Not at all 5. No worries / Sure (informel) 6. My pleasure / Happy to help (formel)